Shipping Policy

Shipping Policy

Shreejabasket.com  aim to provide fast, reliable, and affordable shipping for all our customers. This Shipping Policy outlines the details regarding our shipping methods, costs, delivery times, and other important information.

Shipping Methods and Delivery Times

We offer a variety of shipping options to suit your needs, including standard, expedited, and priority shipping. The estimated delivery times below are based on business days and start once the order is processed and shipped.

  • Standard Shipping: Typically delivered within 5-7 business days.
  • Expedited Shipping: Typically delivered within 2-3 business days.
  • Priority Shipping: Delivered within 1-2 business days.

Please note: Delivery times may be subject to delays due to weather, holidays, or other unforeseen circumstances.

Shipping Costs

Shipping costs are calculated based on the weight, size, and destination of your order. You will be able to view the shipping charges during the checkout process before finalizing your purchase.

  • Free Shipping: We offer free standard shipping on eligible orders over Minimum Purchase 1000/-  within the India.
  • Discounted Shipping: Certain promotions may offer discounted or free expedited shipping. These offers are subject to terms and conditions.

Order Processing Time

Once your order is placed, we strive to process and ship it as quickly as possible. Orders are typically processed and shipped within 1-2 business days. Please note that processing times may vary based on product availability and order volume.

  • Business Days: 7 days of week excluding holidays.
  • Order Cutoff Time: Orders placed after 5:00 PM will be processed the next business day.

Shipping Restrictions

  • Domestic: We currently ship to all addresses within India except state of . Some remote or rural locations may have extended delivery times.
  • International: We offer international shipping to a variety of countries. Please check our Shipping Rates & Destinations page for a full list of available shipping countries.

In India, while we have experience delivery is generally available across most states, there are certain regions and areas where deliveries can be restricted or delayed due to various factors such as geographical challenges, security issues, or logistical difficulties. Some of these regions are:

North Eastern States

The northeastern states of India often face delivery challenges due to their geographical location, infrastructure constraints, and political sensitivities. These states include:

  • Arunachal Pradesh
  • Assam
  • Manipur
  • Meghalaya
  • Mizoram
  • Nagaland
  • Sikkim
  • Tripura

While these states where delivery is not feasibles.

Jammu and Kashmir

Jammu and Kashmir, especially areas near the international border and certain sensitive zones, can face delivery challenges due to security concerns and logistical barriers. While deliveries are possible in most areas, they may be delayed or restricted in specific regions.

Andaman and Nicobar Islands

The Andaman and Nicobar Islands, located in the Bay of Bengal, can have longer delivery times due to the complexity of shipping to these islands. Shreejabasket.com do deliver to these areas, the cost and delivery time can be higher compared to mainland India.

Lakshadweep Islands

Like the Andaman and Nicobar Islands, Lakshadweep also faces shipping difficulties due to its remote location in the Arabian Sea. Deliveries to these islands can take longer and may be restricted for certain types of products.

Some Remote Rural Areas

Apart from the states mentioned above, some very remote rural areas in other states like Bihar, Uttar Pradesh, Madhya Pradesh, and Rajasthan may face delivery limitations or longer transit times due to lack of road access, poor infrastructure, or low population density. It  may charge higher delivery fees to these locations, or delivery may not be available for certain products.

Other Factors Affecting Delivery

  • Political Instability or Strikes: Certain regions in India, particularly those experiencing political instability or frequent strikes, may temporarily face restricted or delayed deliveries.
  • Natural Disasters: Areas affected by floods, landslides, or other natural disasters may have temporary delivery restrictions until the situation stabilizes.

Tracking Your Order

Once your order has been shipped, you will receive an email with tracking information. You can use the tracking number provided to monitor the progress of your shipment through the carrier's website.

If you do not receive a tracking email or have trouble tracking your order, please contact our customer support team.

Shipping Delays

While we strive to ensure timely delivery, delays can occasionally occur due to factors beyond our control, including weather, customs, or high demand during holidays or sales events. If your order is delayed, we will notify you with updated delivery information.

Lost or Damaged Shipments

In the unlikely event that your order is lost or damaged during transit, please contact our customer service team immediately. We will work with the carrier to resolve the issue and ensure you receive a replacement or a refund, depending on the circumstances.

  • Damaged Goods: If your item arrives damaged, please take pictures and contact us immediate of receiving your package.
  • Lost Orders: If your order is marked as delivered but you did not receive it, please contact us immediately for assistance.

Address Accuracy

Please ensure that the shipping address you provide is correct and complete. We are not responsible for delays or issues resulting from incorrect or incomplete addresses. If you notice an error with your address, please contact us immediately support@shreejabasket.com  and we will do our best to assist you.

Order Modifications

Once an order is placed, we strive to ship it as quickly as possible. Therefore, modifications to the shipping address or items may not be possible after an order is processed. If you need to make changes, please contact customer service immediately, and we will assist you based on the status of your order.

Returns and Exchanges

If you wish to return or exchange an item, please refer to our Return Policy for details on how to proceed. Shipping fees for returns are generally the responsibility of the customer unless the item was defective or shipped incorrectly.

Contact Us

If you have any questions about shipping or need assistance with your order, please contact our Customer Support team:

  • Email: support@shreejabasket.com
  • Hours: 11:00AM to 8:00PM

Thank you for shopping with shreejabasket.com. We are committed to providing a positive shopping experience and ensuring your order arrives as quickly as possible!